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help@thuzio.comFrequently Asked Questions
Is my payment protected?
Absolutely. All payments on the platform are encrypted and protected with top of the line security measures. If you have any doubt about a transaction that occurred on the platform, please contact us and we will review your case immediately.
How do I communicate with an athlete/customer?
We provide a secure mechanism for athletes and potential customers to communicate when booking an engagement. Neither party has to reveal their personal email address to the other, and all communication is monitored to prevent abuse.
There is an athlete or other public figure I want to book that I do not see on the platform.
We have an extensive network of agents contacting athletes and other public figures all the time. Let us know who you want, and we'll do our best to accommodate your request.
Do you have plans to support any more sports or industries?
Yes! We will be branching out into more sports and industries over the coming months, please check back to learn more.
I am an athlete or other public figure, how can I become part of the platform?
Welcome! Call us today at 1-800-656-0930 to speak with a Thuzio representative about joining our team.